Telecaller

A new Telecaller role is open at Sri Bhaskara Kerala Ayurvedic Hospital, Yellareddy Guda, Hyderabad. The team is filling 2 vacancies. The pay goes up to ₹15,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory. | Marketing

Candidate profile

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Skills: Marketing
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Marketing
• A patient, polite attitude

Salary and benefits

Compensation: ₹10,000 – ₹15,000 per month.

What the job involves

• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA

Quick facts

• Work location: Yellareddy Guda, Hyderabad, Telangana
• Employment type: Full time
• Openings: 2
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

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