Ecommerce Account Manager

Join Sri Devi Associates (India) Private Limited (M/S Sri Devi Associates India Pvt Ltd) as an Ecommerce Account Manager in Uppal, Hyderabad. Salary is up to ₹50,000/month.

In the employer’s words

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. More Than 2 Years Experience Compulsory.

Salary

Salary: ₹35,000 – ₹50,000 per month, based on skills and experience.

Day-to-day work

Here is what a typical day looks like:

• You'll resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status

Skills and qualifications

• 2+ years of experience in a similar role
• Minimum qualification: Graduate
• Skills: Verbal communication, Complaint handling, CRM tools, Typing speed
• Good English
• More Than 2 Years Experience Compulsory.
• You are polite and customer-first

Quick facts

• Location: Uppal, Hyderabad, Telangana
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 1
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office

Interested? Apply now on BetterJobs with your resume — Sri Devi Associates (India) Private Limited (M/S Sri Devi Associates India Pvt Ltd) reviews applications regularly.