Operation Manager

Sri Dhanalaxmi Marketing is looking for an Operation Manager to join its team in Barkatpura, Hyderabad. You can earn up to ₹26,000/month.

Employer’s description

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. More Than 2 Years Experience Compulsory. | Basic Excel | Skills Needed : Computer

Roles and responsibilities

In this role, you will:

• Handle inbound and outbound customer calls, chats or emails.
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets

Candidate profile

• At least 2 years of relevant experience
• Minimum qualification: 12th Pass
• Comfortable with Basic Excel, Computer
• Male Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Basic Excel
• Skills Needed: Computer
• Someone customer-first and polite

Pay and perks

Salary: ₹18,000 – ₹26,000 per month, based on skills and experience.

Quick facts

• Job location: Barkatpura, Hyderabad, Telangana
• Timings: 10:10 AM - 8:30 PM | Monday to Saturday
• Openings: 1
• Employment type: Full time
• Work mode: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Sri Dhanalaxmi Marketing.