Customer Relationship Management Ex...

Looking for a Customer Relationship Management Ex... role in Hi Tech City, Hyderabad? Sri Gajanan E-Slates Private Limited is hiring now. 15 candidates will be hired for this role. No experience? You can still apply. You can earn up to ₹25,000/month.

Note from the employer

This Is A Full-Time, On-Site Tele Calling Role Located In Chennai.The Tele Calling Representative Will Be Responsible For Making Outbound And Inbound Calls To Potential Students, Providing Information About Our Services, And Guiding Them Through Their Career Path Options. Day-To-Day Tasks Include Answering Queries, Maintaining Call Logs, An. Type : Outbound, Domestic, Inbound | Languages : Tamil, Telugu, Tamil, English

Salary and benefits

The salary for this role is ₹21,000 – ₹25,000 per month.

What the job involves

As a Customer Relationship Management Ex..., your work will include:

• Follow call scripts and update customers on ticket status.
• You will escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails

Requirements

• Freshers are welcome to apply
• 12th Pass or equivalent
• Good knowledge of Domestic, English, Inbound, Outbound, Tamil and Telugu
• Basic English
• Freshers can apply
• Type: Outbound, Domestic, Inbound
• Languages: Tamil, Telugu, Tamil, English
• A patient, calm under pressure attitude

Job at a glance

• Work location: Hi Tech City, Hyderabad, Telangana
• Openings: 15
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 10:00 AM - 6:30 PM | Monday to Saturday
• Work type: On-site

Interested? Apply now on BetterJobs with your resume — Sri Gajanan E-Slates Private Limited reviews applications regularly.