Customer Relationship Management Ex...

Looking for a Customer Relationship Management Ex... role in Hi Tech City, Hyderabad? Sri Gajanan E-Slates Private Limited is hiring now. The pay goes up to ₹30,000/month.

In the employer’s words

We Are Seeking An Experienced Team Lead To Oversee A Team Of Crm Executives. This Role Involves Ensuring Timely Delivery Of High-Quality Outputs.Leadership And Team Management Skills. Excellent Communication And Interpersonal Skills. Problem-Solving And Decision-Making Abilities. 1 - 2 Years Experience Compulsory. | Type : Outbound, Inbound | Languages : English, Telugu

What you will do

Your main tasks will be to:

• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails

Requirements

• 1–2 years of relevant experience
• Minimum qualification: Graduate
• Good knowledge of English, Inbound, Outbound and Telugu
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Inbound
• Languages: English, Telugu

Pay and perks

Salary: ₹25,000 – ₹30,000 per month, based on skills and experience.

Job details

• Location: Hi Tech City, Hyderabad, Telangana
• Work type: Office-based
• Vacancies: 1
• Job type: Full time
• Working hours: 10 AM - 7 PM | Monday to Saturday
• Interview: 10am, Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Sri Gajanan E-Slates Private Limited reviews applications regularly.