Customer Support/Bpo

Sri Gajanan E-Slates Private Limited is looking for a Customer Support/Bpo to join its team in Hi Tech City, Hyderabad. Great for first-time job seekers. There are 10 open positions. You can earn up to ₹20,000/month.

In the employer’s words

The Crm Executive Representative Will Be Responsible For Making Outbound Calls To Potential Students, Providing Information About Our Services, And Guiding Them Through Their Career Path Options. Day-To-Day Tasks Include Answering Queries, Maintaining Call Logs, And Following Up With Potential Leads. Type : Outbound, Inbound | Languages : Telugu

What you get

Compensation: ₹15,000 – ₹20,000 per month.

Eligibility

• Ideal for freshers starting their career
• Education: 12th Pass
• Skills: Inbound, Outbound, Telugu
• Female Only
• Basic English
• Freshers can apply
• Type: Outbound, Inbound
• Languages: Telugu
• You are customer-first and calm under pressure

Day-to-day work

Here is what a typical day looks like:

• You will identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status

Job details

• Job location: Hi Tech City, Hyderabad, Telangana
• Vacancies: 10
• Work mode: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Timings: 10:00 AM - 7:00 PM | Tuesday to Sunday

Interested? Apply now on BetterJobs with your resume — Sri Gajanan E-Slates Private Limited reviews applications regularly.