Telecalling Executive

Sri Gajanan E-Slates Private Limited wants to bring on a Telecalling Executive for its Hi Tech City, Hyderabad team. 30 candidates will be hired for this role. Freshers can apply. You can earn up to ₹20,000/month.

Note from the employer

Excellent Communication And Interpersonal Skillsability To Explain Complex Information In A Clear And Concise Mannerexperience In Customer Service Or Call Centre Environmentsstrong Problem-Solving And Decision-Making Skillsbasic Computer Skills Ability To Work Independently And As Part Of A Teamexperience In The Education Sector. Type : Outbound, Domestic | Languages : Telugu

Your responsibilities

Here is what a typical day looks like:

• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• You'll handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets

What you get

Compensation: ₹14,000 – ₹20,000 per month.

Candidate profile

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Skills: Domestic, Outbound, Telugu
• Basic English
• Freshers can apply
• Type: Outbound, Domestic
• Languages: Telugu
• A patient, calm under pressure attitude

Position details

• Job location: Hi Tech City, Hyderabad, Telangana
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 30
• Work mode: Work from office
• Shift: 10:00 AM - 7:00 PM | Tuesday to Saturday
• Job type: Full time

Click Apply to send your profile to Sri Gajanan E-Slates Private Limited. It takes less than a minute.