Quality Manager

Sri Ganesh Engineering is looking for a Quality Manager to join its team in Kurichi, Coimbatore. The pay goes up to ₹35,000/month.

Employer’s description

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. More Than 2 Years Experience Compulsory. | Type : Domestic | Languages : Tamil, Hindi, English

Your responsibilities

In this role, you will:

• Identify upsell opportunities where relevant
• You'll follow call scripts and update customers on ticket status.
• You'll handle inbound and outbound customer calls, chats or emails.
• You will escalate complex cases to the right team within the SLA.

Pay and perks

Salary: ₹25,000 – ₹35,000 per month, based on skills and experience.

Eligibility

• At least 2 years of relevant experience
• Education: Graduate
• Skills: Domestic, English, Hindi, Tamil
• Male Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Type: Domestic
• Languages: Tamil, Hindi, English
• You are polite and patient

Job details

• Job location: Kurichi, Coimbatore, Tamil Nadu
• Openings: 1
• Work mode: Office-based
• Interview: 10:00 AM - 5:00 PM | Monday to Saturday
• Job type: Full time
• Working hours: 9 AM - 7 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Sri Ganesh Engineering.