Customer Relationship Management (C...

Looking for a Customer Relationship Management (C... role in Madhapur, Hyderabad? Sri Hayagreeva Infra Developers is hiring now. Salary is up to ₹28,000/month. 2 candidates will be hired for this role.

Employer’s description

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory. | Type : Inbound | Marketing | Languages : Telugu, English

What you will do

• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets

Who can apply

• 1–2 years of relevant experience
• Graduate or equivalent
• Good knowledge of English, Inbound, Marketing and Telugu
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound
• Marketing
• Languages: Telugu, English
• Someone calm under pressure and polite

Pay and perks

Compensation: ₹22,000 – ₹28,000 per month.

Quick facts

• Work location: Madhapur, Hyderabad, Telangana
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 2
• Employment type: Full time
• Work type: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Sri Hayagreeva Infra Developers.