Telecaller

A new Telecaller role is open at Sri Iya Matrimony, Kodambakkam, Chennai. No experience? You can still apply. The pay goes up to ₹12,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Salary and benefits

You will be paid ₹10,000 – ₹12,000 per month.

Key responsibilities

As a Telecaller, your work will include:

• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status

Eligibility

• Open to freshers
• Tenth Pass or equivalent
• Good knowledge of Active listening, Hindi and English, CRM tools and Complaint handling
• Female Only
• No English required
• Freshers can apply
• A calm under pressure, polite attitude

Quick facts

• Location: Kodambakkam, Chennai, Tamil Nadu
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site
• Openings: 1
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Sri Iya Matrimony reviews applications regularly.