Telecaller

Sri Lakshmi Ananya has an opening for a Telecaller based in Baba Nagar, Nellore. You can earn up to ₹18,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Salary and benefits

The salary for this role is ₹10,000 – ₹18,000 per month.

Eligibility

• Open to freshers
• 12th Pass or equivalent
• Comfortable with Typing speed, Complaint handling, Hindi and English, CRM tools
• Basic English
• Freshers can apply
• Someone customer-first and patient

What the job involves

• Resolve queries and complaints with patience and accuracy
• You will escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails
• You will meet quality, call-handling and satisfaction targets.

Job details

• Job location: Baba Nagar, Nellore, Andhra Pradesh
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 1
• Work mode: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Sri Lakshmi Ananya today.