Telecaller

Sri Lekhana Developers is hiring a Telecaller in Dwaraka Nagar, Visakhapatnam. Salary is up to ₹12,000/month. No experience? You can still apply.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Compensation

The salary for this role is ₹10,000 – ₹12,000 per month.

Candidate profile

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Good knowledge of Hindi and English, Active listening, CRM tools and Verbal communication
• Basic English
• Freshers can apply
• A patient, customer-first attitude

Day-to-day work

Your main tasks will be to:

• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• You'll handle inbound and outbound customer calls, chats or emails.

Quick facts

• Job location: Dwaraka Nagar, Visakhapatnam, Andhra Pradesh
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 1
• Work type: Office-based

Click Apply to send your profile to Sri Lekhana Developers. It takes less than a minute.