Supervisor

Sri Murugan Transport wants to bring on a Supervisor for its Maraimalai Nagar, Chennai team. You can earn up to ₹18,000/month.

In the employer’s words

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory.

Eligibility

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Comfortable with Hindi and English, Complaint handling, Verbal communication, Typing speed
• Basic English
• 1 - 2 Years Experience Compulsory.
• A calm under pressure, patient attitude

Roles and responsibilities

As a Supervisor, your work will include:

• Handle inbound and outbound customer calls, chats or emails.
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system.

Salary

Compensation: ₹15,000 – ₹18,000 per month.

Quick facts

• Job location: Maraimalai Nagar, Chennai, Tamil Nadu
• Employment type: Full time
• Openings: 1
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Click Apply to send your profile to Sri Murugan Transport. It takes less than a minute.