Telecaller

Sri Padmavathi Builders has an opening for a Telecaller based in Uppal, Hyderabad. The pay goes up to ₹12,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What the job involves

• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system

Requirements

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Good knowledge of Complaint handling, Active listening, Typing speed and Verbal communication
• Female Only
• Basic English
• Freshers can apply
• You are polite and patient

What you get

The salary for this role is ₹12,000 per month.

Quick facts

• Location: Uppal, Hyderabad, Telangana
• Vacancies: 1
• Work type: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time

Apply today and take the next step in your career with Sri Padmavathi Builders.