Telecaller

Join Sri Saanvika Enterprises as a Telecaller in Ram Nagar, Hyderabad. Freshers can apply. Salary is up to ₹12,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Roles and responsibilities

• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• You will escalate complex cases to the right team within the SLA.
• You will meet quality, call-handling and satisfaction targets.

Who can apply

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Skills: CRM tools, Complaint handling, Verbal communication, Active listening
• Female Only
• Basic English
• Freshers can apply
• A customer-first, calm under pressure attitude

Compensation

Compensation: ₹8,000 – ₹12,000 per month.

Job at a glance

• Job location: Ram Nagar, Hyderabad, Telangana
• Work type: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 1
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time

Click Apply to send your profile to Sri Saanvika Enterprises. It takes less than a minute.