Telecaller

Join Sri Sai Deekshita Developers Pvt Ltd as a Telecaller in Habsiguda, Hyderabad. You can earn up to ₹12,000/month. There are 10 open positions.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. More Than 2 Years Experience Compulsory.

Skills and qualifications

• At least 2 years of relevant experience
• Education: Graduate
• Good knowledge of Active listening, Hindi and English, Verbal communication and Typing speed
• Female Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Someone customer-first and patient

What you will do

• Log every interaction and its outcome in the support system
• You'll meet quality, call-handling and satisfaction targets.
• You will handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy

What you get

Salary: ₹12,000 per month, based on skills and experience.

Job at a glance

• Work location: Habsiguda, Hyderabad, Telangana
• Openings: 10
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Office-based
• Employment type: Full time

Interested? Apply now on BetterJobs with your resume — Sri Sai Deekshita Developers Pvt Ltd reviews applications regularly.