Telecaller

Sri Sai Enterprises is hiring a Telecaller in Kengeri, Bengaluru. The pay goes up to ₹15,000/month. Freshers can apply.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What we are looking for

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Skills: Active listening, Complaint handling, Typing speed, Verbal communication
• Basic English
• Freshers can apply
• Someone polite and calm under pressure

Salary and benefits

Salary: ₹15,000 per month, based on skills and experience.

What the job involves

In this role, you will:

• You'll resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status.

Position details

• Work location: Kengeri, Bengaluru, Karnataka
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 1
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Office-based
• Job type: Full time

Ready to start? Upload your resume and apply to Sri Sai Enterprises today.