Telecaller

Looking for a Telecaller role in New Industrial Township No 1 - Faridabad, Delhi? Sri Sainath Financial Services is hiring now. Salary is up to ₹22,500/month. 2 candidates will be hired for this role.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory. | Type : Outbound, Sales | Languages : English, Hindi

Your responsibilities

As a Telecaller, your work will include:

• You'll resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets

Skills and qualifications

• 1–2 years of relevant experience
• Below 10th or equivalent
• Good knowledge of English, Hindi, Outbound and Sales
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Sales
• Languages: English, Hindi
• Someone calm under pressure and patient

Compensation

Compensation: ₹15,000 – ₹22,500 per month.

Job at a glance

• Location: New Industrial Township No 1 - Faridabad, Delhi, Delhi
• Vacancies: 2
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work mode: Work from office
• Shift: 10:00 AM - 6:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Sri Sainath Financial Services.