Customer Care Coordinator

Start your next role as a Customer Care Coordinator with Sri Sakthi Kitchen Equipment in Ganapathy, Coimbatore. The team is filling 2 vacancies. Salary is up to ₹18,000/month.

In the employer’s words

Greet And Assist Guests With Check-Ins, Reservations, And Inquiries. Provide Information About Services And Amenities While Maintaining A Professional Demeanor. Address Complaints And Ensure A Pleasant Guest Experience.

Who can apply

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Good knowledge of Active listening, Typing speed, Hindi and English and Verbal communication
• Female Only
• Basic English
• Freshers can apply
• A customer-first, calm under pressure attitude

Roles and responsibilities

As a Customer Care Coordinator, your work will include:

• You will identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails.
• You will follow call scripts and update customers on ticket status.

Salary

Compensation: ₹15,000 – ₹18,000 per month.

Quick facts

• Location: Ganapathy, Coimbatore, Tamil Nadu
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site
• Shift: 9:00 AM - 6:30 PM | Monday to Saturday
• Openings: 2
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Sri Sakthi Kitchen Equipment.