Customer Service Team Lead

Start your next role as a Customer Service Team Lead with Sri Siddhi Vinayaka Constructions in Kurmannapalem, Visakhapatnam. Freshers can apply. Salary is up to ₹15,000/month. 20 candidates will be hired for this role.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. Languages : Telugu, Hindi, English

Day-to-day work

In this role, you will:

• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• You'll log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant
• You'll handle inbound and outbound customer calls, chats or emails.

Salary

Salary: ₹10,000 – ₹15,000 per month, based on skills and experience.

Who can apply

• Ideal for freshers starting their career
• Education: Graduate
• Skills: English, Hindi, Telugu
• Female Only
• Good English
• Freshers can apply
• Languages: Telugu, Hindi, English
• Someone patient and calm under pressure

Position details

• Job location: Kurmannapalem, Visakhapatnam, Andhra Pradesh
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based
• Employment type: Full time
• Vacancies: 20
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Sri Siddhi Vinayaka Constructions today.