Telecaller

Sri Sidhi Vinayaka Developers has an opening for a Telecaller based in Medchal, Hyderabad. Freshers can apply. Salary is up to ₹11,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Pay and perks

Salary: ₹10,000 – ₹11,000 per month, based on skills and experience.

What you will do

• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system

Who can apply

• Ideal for freshers starting their career
• Education: 12th Pass
• Good knowledge of Active listening, Complaint handling, CRM tools and Hindi and English
• Female Only
• Basic English
• Freshers can apply
• You are customer-first and calm under pressure

Job details

• Location: Medchal, Hyderabad, Telangana
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office
• Openings: 1

Apply today and take the next step in your career with Sri Sidhi Vinayaka Developers.