Telecaller

A new Telecaller role is open at Sri Swasthik Infra Developers, Akkayyapalem, Visakhapatnam. Freshers can apply. Salary is up to ₹12,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Your responsibilities

• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails

Pay and perks

Salary: ₹10,000 – ₹12,000 per month, based on skills and experience.

Skills and qualifications

• Freshers are welcome to apply
• 12th Pass or equivalent
• Comfortable with Active listening, Hindi and English, Typing speed, Complaint handling
• Basic English
• Freshers can apply

Quick facts

• Job location: Akkayyapalem, Visakhapatnam, Andhra Pradesh
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 1
• Job type: Full time
• Work mode: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Sri Swasthik Infra Developers.