Service Supervisor

Sri Swastik Motors wants to bring on a Service Supervisor for its Pundag, Ranchi team. The pay goes up to ₹15,000/month.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity.

Eligibility

• Ideal for freshers starting their career
• Education: 12th Pass
• Comfortable with Typing speed, Complaint handling, Active listening, CRM tools
• Male Only
• Basic English
• Freshers can apply

What you get

Salary: ₹15,000 per month, based on skills and experience.

Roles and responsibilities

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• You will log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails

Job details

• Job location: Pundag, Ranchi, Jharkhand
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 1
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based

Apply today and take the next step in your career with Sri Swastik Motors.