Telecaller

Sri Venkateswara Educational Society is looking for a Telecaller to join its team in R.C.Road, Tirupati. 15 candidates will be hired for this role. No experience? You can still apply. The pay goes up to ₹15,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Day-to-day work

• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• You will identify upsell opportunities where relevant.
• You will follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails

What you get

The salary for this role is ₹10,000 – ₹15,000 per month.

Candidate profile

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Skills: Complaint handling, Active listening, Verbal communication, CRM tools
• Female Only
• Good English
• Freshers can apply
• Someone polite and patient

Job details

• Location: R.C.Road, Tirupati, Andhra Pradesh
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Office-based
• Employment type: Full time
• Openings: 15

Ready to start? Upload your resume and apply to Sri Venkateswara Educational Society today.