Telecaller

Join Sridarshan Gold Pvt. Ltd. as a Telecaller in Somajiguda, Hyderabad. The pay goes up to ₹18,000/month. Great for first-time job seekers.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Day-to-day work

• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• You'll meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant

Eligibility

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Good knowledge of Verbal communication, CRM tools, Typing speed and Complaint handling
• Female Only
• Basic English
• Freshers can apply
• A calm under pressure, patient attitude

Salary

Salary: ₹15,000 – ₹18,000 per month, based on skills and experience.

Job details

• Job location: Somajiguda, Hyderabad, Telangana
• Employment type: Full time
• Vacancies: 1
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based

Apply today and take the next step in your career with Sridarshan Gold Pvt. Ltd..