Telecaller

Srivari Systems &Web Solutions is hiring a Telecaller in Anna Nagar West, Chennai. The team is filling 2 vacancies. The pay goes up to ₹20,000/month.

Note from the employer

Telecaller Job. 1 - 2 Years Experience Compulsory. | Type : Outbound, Inbound, Domestic | Languages : Tamil, English

Compensation

Salary: ₹13,000 – ₹20,000 per month, based on skills and experience.

Key responsibilities

Here is what a typical day looks like:

• You'll escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• You will log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status.

Skills and qualifications

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Skills: Domestic, English, Inbound, Outbound, Tamil
• No English required
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Inbound, Domestic
• Languages: Tamil, English
• You are customer-first and calm under pressure

Quick facts

• Job location: Anna Nagar West, Chennai, Tamil Nadu
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Work mode: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 2

Interested? Apply now on BetterJobs with your resume — Srivari Systems &Web Solutions reviews applications regularly.