Telecaller

SRM Home Appliances is looking for a Telecaller to join its team in Kalinga Nagar, Bhubaneswar. The pay goes up to ₹12,000/month. Great for first-time job seekers.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What we are looking for

• Freshers are welcome to apply
• Education: Tenth Pass
• Comfortable with Active listening, Typing speed, Complaint handling, Verbal communication
• Basic English
• Freshers can apply

Pay and perks

Salary: ₹10,000 – ₹12,000 per month, based on skills and experience.

Key responsibilities

• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets

Position details

• Location: Kalinga Nagar, Bhubaneswar, Odisha
• Work type: On-site
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 1

Interested? Apply now on BetterJobs with your resume — SRM Home Appliances reviews applications regularly.