Tellicaller

Srnivas WorkIndia is looking for a Tellicaller to join its team in Hanamkonda, Warangal. Freshers can apply. The pay goes up to ₹12,000/month. 2 candidates will be hired for this role.

In the employer’s words

Make Outbound Calls To Promote And Sell Products Or Services. Address Customer Queries, Negotiate Deals, And Meet Sales Targets. Maintain Detailed Call Records And Follow Up With Leads Effectively.

Skills and qualifications

• Freshers are welcome to apply
• 12th Pass or equivalent
• Comfortable with CRM tools, Complaint handling, Verbal communication, Hindi and English
• Female Only
• Basic English
• Freshers can apply
• A customer-first, polite attitude

What you get

The salary for this role is ₹10,000 – ₹12,000 per month.

Roles and responsibilities

Your main tasks will be to:

• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• You'll log every interaction and its outcome in the support system.
• You'll resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA

Job details

• Work location: Hanamkonda, Warangal, Telangana
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 2
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Work type: On-site

Ready to start? Upload your resume and apply to Srnivas WorkIndia today.