Telecaller

A new Telecaller role is open at SRR Fortune Infra Developers, Miyapur, Hyderabad. No experience? You can still apply. You can earn up to ₹15,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Your responsibilities

• Escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status

Pay and perks

Salary: ₹12,000 – ₹15,000 per month, based on skills and experience.

Who can apply

• Open to freshers
• Education: 12th Pass
• Comfortable with Complaint handling, Hindi and English, Typing speed, CRM tools
• Female Only
• Basic English
• Freshers can apply

Job at a glance

• Work location: Miyapur, Hyderabad, Telangana
• Openings: 1
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Work mode: On-site

Apply today and take the next step in your career with SRR Fortune Infra Developers.