Field Collection Executive

Srs Advisory Pvt Ltd wants to bring on a Field Collection Executive for its Rehabari, Guwahati team. Freshers can apply. 5 candidates will be hired for this role. You can earn up to ₹12,000/month.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management.

What the job involves

• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy

Candidate profile

• Open to freshers
• Education: 12th Pass
• Comfortable with Verbal communication, CRM tools, Complaint handling, Hindi and English
• Male Only
• Basic English
• Freshers can apply
• You are customer-first and patient

Salary

The salary for this role is ₹10,000 – ₹12,000 per month.

Job details

• Job location: Rehabari, Guwahati, Assam
• Work type: On-site
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 5

Interested? Apply now on BetterJobs with your resume — Srs Advisory Pvt Ltd reviews applications regularly.