Senior Telecaller

Join SRS Associates. as a Senior Telecaller in Vadapalani, Chennai. Salary is up to ₹20,000/month. Freshers can apply. The team is filling 5 vacancies.

Employer’s description

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. Languages : Kannada, Telugu, English, Tamil

Day-to-day work

• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• You will resolve queries and complaints with patience and accuracy.

Pay and perks

The salary for this role is ₹12,000 – ₹20,000 per month.

Requirements

• No prior experience needed — freshers can apply
• Tenth Pass or equivalent
• Skills: English, Kannada, Tamil, Telugu
• Basic English
• Freshers can apply
• Languages: Kannada, Telugu, English, Tamil
• You are calm under pressure and patient

Job details

• Work location: Vadapalani, Chennai, Tamil Nadu
• Work type: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 5
• Working hours: 9:30 AM - 6:45 PM | Monday to Saturday
• Employment type: Full time

Interested? Apply now on BetterJobs with your resume — SRS Associates. reviews applications regularly.