Tele Caller

SS Associates is looking for a Tele Caller to join its team in Tarnaka, Hyderabad. 2 candidates will be hired for this role. The pay goes up to ₹30,000/month.

Note from the employer

Experienced In Telecalling And Lead Conversion For Loanproducts, Including Customer Followups, Lead Qualification,Explaining Loan Options And Coordinating With Customers To Move Leads Towards Successful Conversions. Also Experience In Backend Loan Processing Including Documentation Follow Up Coordination With Banking Teams, Application Processing. 1 - 2 Years Experience Compulsory. | Type : Sales | Languages : Telugu, Hindi, English

Requirements

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Comfortable with English, Hindi, Sales, Telugu
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• Languages: Telugu, Hindi, English
• You are calm under pressure and patient

Key responsibilities

• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• You will identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets

Pay and perks

Compensation: ₹15,000 – ₹30,000 per month.

Job at a glance

• Location: Tarnaka, Hyderabad, Telangana
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Vacancies: 2
• Timings: 10:00 AM - 7:00 PM | Monday to Saturday
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — SS Associates reviews applications regularly.