Telecaller

SS Fashion Studio has an opening for a Telecaller based in Viman Nagar, Pune. Great for first-time job seekers. The pay goes up to ₹12,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Your responsibilities

• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA

Requirements

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Comfortable with Active listening, CRM tools, Hindi and English, Verbal communication
• Basic English
• Freshers can apply
• Someone patient and polite

Salary

The salary for this role is ₹10,000 – ₹12,000 per month.

Job at a glance

• Location: Viman Nagar, Pune, Maharashtra
• Work type: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Openings: 1

Click Apply to send your profile to SS Fashion Studio. It takes less than a minute.