Tele Caller

Looking for a Tele Caller role in Mohali? Ss Group Of Company is hiring now. The pay goes up to ₹20,000/month. 15 candidates will be hired for this role.

Employer’s description

Need Telecaller. 1 - 2 Years Experience Compulsory. | Type : Domestic, Outbound, Inbound | Languages : Hindi, English

What you get

Salary: ₹15,000 – ₹20,000 per month, based on skills and experience.

Your responsibilities

In this role, you will:

• You'll log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status

Skills and qualifications

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Good knowledge of Domestic, English, Hindi, Inbound and Outbound
• Female Only
• No English required
• 1 - 2 Years Experience Compulsory.
• Type: Domestic, Outbound, Inbound
• Languages: Hindi, English
• A polite, patient attitude

Job at a glance

• Job location: Mohali, Punjab
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 15
• Work mode: Work from office

If this job suits you, apply now — shortlisted candidates will be contacted by Ss Group Of Company.