Telecaller

Start your next role as a Telecaller with SS Hyderaulics in Anakapalle, Visakhapatnam. Salary is up to ₹12,000/month. Great for first-time job seekers.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What the job involves

As a Telecaller, your work will include:

• You'll log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets.
• You will resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA

Compensation

Salary: ₹10,000 – ₹12,000 per month, based on skills and experience.

Requirements

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Good knowledge of Hindi and English, CRM tools, Typing speed and Complaint handling
• Basic English
• Freshers can apply
• Someone patient and polite

Job details

• Work location: Anakapalle, Visakhapatnam, Andhra Pradesh
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 1
• Employment type: Full time

Interested? Apply now on BetterJobs with your resume — SS Hyderaulics reviews applications regularly.