Workshop Manager

Join Ss Powerbikes as a Workshop Manager in Pandra, Ranchi. Salary is up to ₹21,000/month.

Employer’s description

Looking For An Experienced Automobile Workshop Manager To Handle Complete Service Workshop Operations At Our Yamaha Dealership. Manage Overall Workshop & Service Team, Achieve Monthly Service Targets & Customer Satisfaction, Ensure Quality Servicing As Per Yamaha Standards, Handle Customer Queries, Job Allocation & Timely Delivery. More Than 2 Years Experience Compulsory.

Compensation

The salary for this role is ₹16,000 – ₹21,000 per month.

Who can apply

• At least 2 years of relevant experience
• 12th Pass or equivalent
• Comfortable with Complaint handling, Typing speed, Hindi and English, CRM tools
• Male Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Someone patient and calm under pressure

Your responsibilities

• You'll identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status.

Job details

• Location: Pandra, Ranchi, Jharkhand
• Employment type: Full time
• Vacancies: 1
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:00 AM - 6:00 PM | Monday to Saturday
• Work mode: Office-based

If this job suits you, apply now — shortlisted candidates will be contacted by Ss Powerbikes.