Senior Telecaller

Ssl Education is hiring a Senior Telecaller in Periyar, Madurai. The team is filling 2 vacancies. You can earn up to ₹18,000/month.

In the employer’s words

We Are Looking For An Enthusiastic Telecaller To Contact Potential Customers, Explain Our Products/Services, Generate Leads, And Schedule Appointments. The Candidate Should Have Excellent Communication Skills And The Ability To Build Good Customer Relationships. 1 - 2 Years Experience Compulsory. | Type : Sales | Languages : Tamil

What the job involves

• Identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• You'll meet quality, call-handling and satisfaction targets.

Pay and perks

Salary: ₹15,000 – ₹18,000 per month, based on skills and experience.

Requirements

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Good knowledge of Sales and Tamil
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• Languages: Tamil
• A patient, polite attitude

Position details

• Work location: Periyar, Madurai, Tamil Nadu
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 7:30 PM | Tuesday to Sunday
• Job type: Full time
• Openings: 2
• Work type: Office-based

Ready to start? Upload your resume and apply to Ssl Education today.