Telecaller

Start your next role as a Telecaller with St Lords International Public School in Binny Pete, Bengaluru. The pay goes up to ₹18,000/month. No experience? You can still apply. 2 candidates will be hired for this role.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. Marketing | Type : Inbound | Languages : Malayalam, Tamil, Bengali, Hindi, Kannada, English

Key responsibilities

Your main tasks will be to:

• You will escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• You'll follow call scripts and update customers on ticket status.

Compensation

Compensation: ₹10,000 – ₹18,000 per month.

Requirements

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Skills: Bengali, English, Hindi, Inbound, Kannada, Malayalam, Marketing, Tamil
• Basic English
• Freshers can apply
• Marketing
• Type: Inbound
• Languages: Malayalam, Tamil, Bengali, Hindi, Kannada, English
• You are polite and patient

Job at a glance

• Location: Binny Pete, Bengaluru, Karnataka
• Employment type: Full time
• Openings: 2
• Work mode: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to St Lords International Public School today.