Required Skilled Account Officer

A new Required Skilled Account Officer role is open at St. Xavier's Public School, Lewis Road, Bhubaneswar. The pay goes up to ₹14,000/month.

Note from the employer

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. 1 - 2 Years Experience Compulsory.

Who can apply

• 1 to 2 years of experience in a similar role
• Minimum qualification: Graduate
• Comfortable with Verbal communication, Typing speed, Active listening, Complaint handling
• Good English
• 1 - 2 Years Experience Compulsory.
• A calm under pressure, customer-first attitude

Compensation

The salary for this role is ₹10,000 – ₹14,000 per month.

Key responsibilities

In this role, you will:

• Resolve queries and complaints with patience and accuracy
• You will escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system

Job at a glance

• Work location: Lewis Road, Bhubaneswar, Odisha
• Work mode: Work from office
• Job type: Full time
• Interview timings: 10:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:00 AM - 6:00 PM | Monday to Saturday
• Vacancies: 1

Interested? Apply now on BetterJobs with your resume — St. Xavier's Public School reviews applications regularly.