Customer Support Associate

Staffingsol Services (Opc) Private Limited has an opening for a Customer Support Associate based in Bellandur, Bengaluru. Salary is up to ₹27,000/month. Great for first-time job seekers. The team is filling 30 vacancies.

In the employer’s words

Handle Customer Queries Through Calls, Emails, Or Other Communication Channels.Provide Accurate And Timely Resolutions To Customer Concerns.Maintain A High Level Of Customer Satisfaction And Service Quality.Understand Customer Requirements And Provide Appropriate Solutions.Follow Process Guidelines, Company Policies, And Quality Standards.Main.

Compensation

Salary: ₹22,000 – ₹27,000 per month, based on skills and experience.

Requirements

• Freshers are welcome to apply
• Education: 12th Pass
• Comfortable with CRM tools, Verbal communication, Active listening, Complaint handling
• Good English
• Freshers can apply
• Someone patient and customer-first

Key responsibilities

• Follow call scripts and update customers on ticket status.
• You'll meet quality, call-handling and satisfaction targets.
• You will resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant

Job at a glance

• Work location: Bellandur, Bengaluru, Karnataka
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 30
• Work mode: On-site

Interested? Apply now on BetterJobs with your resume — Staffingsol Services (Opc) Private Limited reviews applications regularly.