Shift Incharge

Staffingsol Services (Opc) Private Limited wants to bring on a Shift Incharge for its Hosa Road, Bengaluru team. There are 20 open positions. The pay goes up to ₹26,000/month.

Employer’s description

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. More Than 2 Years Experience Compulsory. | Languages : Telugu, Kannada, English

Who can apply

• 2+ years of experience in a similar role
• Graduate or equivalent
• Comfortable with English, Kannada, Telugu
• Male Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Languages: Telugu, Kannada, English
• Someone customer-first and patient

Your responsibilities

Your main tasks will be to:

• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system

Compensation

The salary for this role is ₹22,000 – ₹26,000 per month.

Quick facts

• Location: Hosa Road, Bengaluru, Karnataka
• Work type: Office-based
• Job type: Full time
• Openings: 20
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Staffingsol Services (Opc) Private Limited reviews applications regularly.