Shift Incharge

Join Staffingsol Services (Opc) Private Limited as a Shift Incharge in Kudlu, Bengaluru. The team is filling 20 vacancies. You can earn up to ₹26,000/month.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory. | Languages : Kannada, Telugu, English

Pay and perks

The salary for this role is ₹24,000 – ₹26,000 per month.

What the job involves

• You will handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets

Eligibility

• 1 to 2 years of experience in a similar role
• Graduate or equivalent
• Comfortable with English, Kannada, Telugu
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Kannada, Telugu, English
• A patient, customer-first attitude

Job at a glance

• Job location: Kudlu, Bengaluru, Karnataka
• Job type: Full time
• Vacancies: 20
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site

Apply today and take the next step in your career with Staffingsol Services (Opc) Private Limited.