International Bpo Executive

Standard Tours & Manpower Private Limited wants to bring on an International Bpo Executive for its Domlur, Bengaluru team. The team is filling 5 vacancies. Salary is up to ₹30,000/month.

Employer’s description

Both Voice & Non Voice Process Available , Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. 1 - 2 Years Experience Compulsory. | Type : International, Inbound, Outbound | Languages : English

Eligibility

• 1–2 years of relevant experience
• Education: Graduate
• Good knowledge of English, Inbound, International and Outbound
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: International, Inbound, Outbound
• Languages: English
• You are customer-first and calm under pressure

What the job involves

• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system

Compensation

The salary for this role is ₹25,000 – ₹30,000 per month.

Position details

• Job location: Domlur, Bengaluru, Karnataka
• Shift: 6:00 AM - 9:00 PM # 2 shift with Cab Facility | Monday to Friday
• Work type: On-site
• Job type: Full time
• Vacancies: 5
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Standard Tours & Manpower Private Limited today.