Telecaller

Looking for a Telecaller role in Kedareswar Pet, Vijayawada? Star Agence is hiring now. You can earn up to ₹11,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory.

Compensation

You will be paid ₹9,000 – ₹11,000 per month.

Candidate profile

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Good knowledge of CRM tools, Verbal communication, Complaint handling and Active listening
• Female Only
• No English required
• 1 - 2 Years Experience Compulsory.
• A patient, customer-first attitude

What you will do

As a Telecaller, your work will include:

• You will resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails.

Job details

• Location: Kedareswar Pet, Vijayawada, Andhra Pradesh
• Employment type: Full time
• Openings: 1
• Work type: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Star Agence.