Telecaller

Start your next role as a Telecaller with Star Electronic in MG Road, Bengaluru. Freshers can apply. You can earn up to ₹22,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Requirements

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Good knowledge of Verbal communication, Active listening, Typing speed and CRM tools
• Basic English
• Freshers can apply
• You are calm under pressure and patient

Salary and benefits

Salary: ₹18,000 – ₹22,000 per month, based on skills and experience.

What the job involves

• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA.
• You'll log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status

Quick facts

• Job location: MG Road, Bengaluru, Karnataka
• Job type: Full time
• Work mode: Work from office
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 1
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Star Electronic reviews applications regularly.