Telecaller

Star Estate is looking for a Telecaller to join its team in Sahastradhara Road, Dehradun. You can earn up to ₹12,000/month. Freshers can apply.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What the job involves

• You'll follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system.
• You'll handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy

Requirements

• Open to freshers
• 12th Pass or equivalent
• Skills: Hindi and English, Active listening, Typing speed, Verbal communication
• Basic English
• Freshers can apply

Salary

The salary for this role is ₹10,000 – ₹12,000 per month.

Position details

• Work location: Sahastradhara Road, Dehradun, Uttarakhand
• Vacancies: 1
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

Apply today and take the next step in your career with Star Estate.