General Manager Operations

A new General Manager Operations role is open at Star Event company, Rajarhat, Kolkata. You can earn up to ₹45,000/month. 2 candidates will be hired for this role.

Employer’s description

Business Development. More Than 2 Years Experience Compulsory.

What you will do

• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant

What we are looking for

• 2+ years of experience in a similar role
• Education: Graduate
• Skills: Hindi and English, Active listening, Typing speed, CRM tools
• Good English
• More Than 2 Years Experience Compulsory.
• You are patient and customer-first

Pay and perks

The salary for this role is ₹30,000 – ₹45,000 per month.

Quick facts

• Job location: Rajarhat, Kolkata, West Bengal
• Vacancies: 2
• Work type: On-site
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Job type: Full time

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