Telecaller

Star Pro Service is looking for a Telecaller to join its team in Ram Nagar, Nagpur. Salary is up to ₹10,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory.

What we are looking for

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Good knowledge of Verbal communication, CRM tools, Typing speed and Active listening
• Basic English
• 1 - 2 Years Experience Compulsory.
• Someone calm under pressure and customer-first

Salary and benefits

The salary for this role is ₹8,000 – ₹10,000 per month.

Roles and responsibilities

• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• You will identify upsell opportunities where relevant.

Job details

• Location: Ram Nagar, Nagpur, Maharashtra
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 1
• Work type: Office-based

Ready to start? Upload your resume and apply to Star Pro Service today.