Scapia Inbound Outbound Bpo Custome...

Join Starex as a Scapia Inbound Outbound Bpo Custome... in Sector 62 - Noida, Delhi. No experience? You can still apply. 30 candidates will be hired for this role. You can earn up to ₹32,000/month.

Employer’s description

Responding Promptly To Inquiries Via Phone, Email, Or Chat, And Solving Issues With Products Or Services.Product & Service Guidance: Providing Clear Information To Customers, Explaining Features, And Assisting With Service Policies. Languages : Malayalam, Gujarati, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi, Hindi, English

Salary

The salary for this role is ₹20,000 – ₹32,000 per month.

Eligibility

• Ideal for freshers starting their career
• Graduate or equivalent
• Good knowledge of Bengali, English, Gujarati, Hindi, Kannada, Malayalam, Marathi and Punjabi
• Good English
• Freshers can apply
• Languages: Malayalam, Gujarati, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi, Hindi, English
• You are calm under pressure and polite

Key responsibilities

• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• You will log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets

Quick facts

• Job location: Sector 62 - Noida, Delhi, Delhi
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 30
• Work mode: On-site
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Starex.