Receptionist Cum Telecaller

Join Starglazze Film And Television Academy as a Receptionist Cum Telecaller in Gokhale Nagar, Pune. Salary is up to ₹25,000/month.

Employer’s description

Manages The Front Desk, Welcomes Visitors, And Handles Both Incoming Phone Inquiries And Outbound Sales Or Follow-Up Calls. More Than 2 Years Experience Compulsory. | Type : Sales | Languages : Punjabi, Marathi, Hindi, English

Salary and benefits

The salary for this role is ₹20,000 – ₹25,000 per month.

Who can apply

• At least 2 years of relevant experience
• Education: 12th Pass
• Skills: English, Hindi, Marathi, Punjabi, Sales
• Female Only
• Good English
• More Than 2 Years Experience Compulsory.
• Type: Sales
• Languages: Punjabi, Marathi, Hindi, English
• Someone patient and polite

What the job involves

As a Receptionist Cum Telecaller, your work will include:

• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA

Position details

• Job location: Gokhale Nagar, Pune, Maharashtra
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 1
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site

If this job suits you, apply now — shortlisted candidates will be contacted by Starglazze Film And Television Academy.